Companion Care Plan
Frequently Asked Questions
We understand that the cost of routine veterinary care can be worrying. Our Companion Care Plan has been designed to help keep your dog or cat healthy and you happy by spreading the annual cost.
Please have a look through our FAQs below.
If you have any question that hasn’t been answered below, or if you’d like more information, then please don’t hesitate to contact us.
Is the Companion Care Plan pet insurance?
Our Companion Care Plans cover preventative treatments and services ONLY. It is not pet insurance and will not cover treatment for unforeseen accidents and/or illnesses. To cover these unforeseen accidents and illnesses, we still recommend you take out pet insurance.
Can I get a plan for my puppy or kitten?
Yes, the plan is available for dogs, cats, puppies, and kittens of all ages. Puppies and kittens have their initial vaccinations included in the plan. They also benefit from one free bag of pet food after joining. Make sure you ask for your pet food loyalty card to earn more free bag!
Does the Companion Care Plan cover rabbits and guinea pigs?
At present, our plans only cover dogs and cats, but in future we hope to expand it to cover our smaller furries too.
Will I really save money?
Yes! Joining our Companion Care Plan can save you hundreds of pounds every year. Savings are based on the cost of purchasing these benefits separately and vary depending on the breed and size of your pet.
Does the plan cover me for multiple pets?
A membership plan only covers one pet. You will need to sign up each of your pets separately if you wish to cover more than one.
Can I cancel my plan and will there be a cancellation fee?
Yes, you can cancel your membership at any time, but if you cancel part way through the plan year, we’ll calculate the total payments you have made and the cost of the treatment received. If there’s a shortfall, you’ll need to pay the difference.
Can I collect my flea, tick and worm treatment rather than have it posted?
Yes, you’re more than welcome to collect your treatments from the practice if it’s more convenient. The cost of delivery to your door is included in the plan.